A Travel-Tech Platform Connecting Travelers With Trusted Tour Agencies
How Onix built a travel platform, giving agencies powerful management tools and travelers a seamless way to browse and book tours.
Travel
Industry
10 specialists
Team size
UAE
Location
6 months
Project duration
[ Business context ]
The founders of Tyrhal operated their own travel agency. As they grew, they noticed a problem in the market: many tour agencies struggled with outdated systems and lacked the tools to manage packages efficiently.
So our clients came up with a bigger idea: building a travel portal where verified travel agencies can publish their tours, earn revenue, and reach a wider audience, while Tyrhal earns commissions.
Onix joined the project to take this concept from idea → discovery → MVP → ongoing support.
Product scope
The Onix team was responsible for building a travel platform from scratch, including:
Validating the business model and multi-agency structure
Designing scalable architecture for a marketplace with dashboards and mobile apps
Defining the MVP scope and development roadmap
Establishing strict data segregation between agencies
Building an intuitive booking flow with partial payments and agency approval logic
Managing complex logic: admin roles, agency roles, staff permissions, traveler roles
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[ Solutions we provided ]
When Onix joined the project, Tyrhal was still just an idea. We began with a discovery phase to define the business model, design a multi-agency architecture, and scope an MVP that fit the client’s budget and timeline, showing how to build a travel platform.
Once the foundation was clear, our team moved into development, building a platform for travelers and travel agencies from scratch in just six months.
Throughout the project, we guided the client on optimizing the cost of building a travel portal, suggesting efficient alternatives that kept the MVP scalable, lightweight, and ready for launch.
Advanced Admin Portal
We created an admin interface that allows Tyrhal’s team to onboard agencies, verify their credibility, manage global settings, view cross-agency analytics, and ensure the entire ecosystem runs smoothly.
Agency Management Portal
We have built a dedicated web dashboard that allows agencies to manage every aspect of their business, including tour creation and management, pricing, availability, bookings, and staff roles.
Intuitive Mobile Apps for Travelers
We created iOS and Android apps that allow travelers to explore curated packages, filter by destination or budget, read verified reviews, save favorites, and book with secure payments. The apps include a smooth booking and confirmation flow.
Smart Search & Filtering
To help travelers find the perfect trip quickly, we designed a flexible search engine with advanced filters, including destination, trip type, budget, agency rating, number of days, categories, and more.This transformed endless scrolling into a fast and personalized discovery experience.
Setting Up Secure Booking & Payment Flows
To build a travel platform, we implemented a reliable booking mechanism that allows travelers to book instantly, pay securely, and receive confirmations once the agency approves their booking.Partial payments and secure gateways ensure a smooth, trustworthy experience.
Designing for Scalability and Multi-Tenancy
We built an architecture that keeps agency data strictly separated, supports seasonal traffic spikes, and allows the business to expand without significant rework.Tyrhal can onboard new agencies at any time without performance concerns.
Core technology stack we used
TypeScript,
NestJS,
Prisma,
PostgreSQL,
JWT,
Docker,
Flutter
[ Results ]
Launching Tyrhal’s MVP marked a significant milestone for the client’s business. In just six months, the concept transformed from a raw idea into a fully functional travel platform.
Today, Tyrhal is a modern, reliable, and competitive travel-tech solution, giving both agencies and travelers a better, more transparent way to plan and book travel.
The client also unlocked an entirely new revenue stream. By enabling partner agencies to list their tours on the platform for a commission, Tyrhal expanded far beyond the original limits of its single-agency business model.
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FAQs
How can I build a travel platform that connects local tour operators with international customers and handles payments securely?
Start by designing a multi-agency architecture that separates data for each tour operator while allowing centralized management. Include a user-friendly booking engine that supports payments, automatic confirmations, and agency approvals. Integrate secure payment gateways like Stripe or PayPal, and implement encryption and authentication (JWT) to protect user data and transactions.
Which features are essential to build a travel platform that increases direct bookings and reduces commission fees?
Focus on features that enhance visibility and trust: agency dashboards for managing tours, pricing, and availability; traveler apps with advanced search and filters, curated packages, verified reviews, wishlists, and favorites. Implement secure direct booking flows that reduce reliance on third-party platforms and help agencies retain revenue.
How to build a white-label travel platform that I can resell to multiple travel agencies?
Use a scalable, multi-tenant architecture where each agency’s data and branding are isolated. Include customizable UI themes so agencies can easily apply their branding. Offer a central admin portal to onboard agencies, track usage, manage commissions, and maintain analytics. This allows you to replicate the platform for new clients without having to rebuild from scratch.
What technologies should I use to build a scalable travel platform that can handle high search and booking volumes?
For backend: TypeScript + NestJS for maintainable, structured code; Prisma + PostgreSQL for data modeling and storage; JWT for secure authentication; Docker for containerization and deployment. For mobile apps: Flutter enables cross-platform development. Implement caching (Redis) and scalable server architecture to manage traffic spikes.
How much does it cost to build a professional travel platform for an online travel agency?
A: Costs depend on scope, complexity, and features. A multi-agency MVP with traveler apps, agency dashboards, booking & payment flows, and an admin portal typically requires 6 months of development with a team of 8–12 specialists. Additional costs include ongoing support, scaling, and feature expansion.
How to build a travel platform that allows agencies to manage bookings, cancellations, and refunds in one dashboard?
Build an agency management portal with role-based permissions (admin, staff, booking agents) and full control over tours, bookings, cancellations, and refunds. Integrate payment gateway APIs for partial refunds and automated notifications. Include reporting and analytics to enable agencies to monitor revenue and booking trends in real time.
What is the best way to build a travel platform that supports multiple currencies and languages for international customers?
Use internationalization (i18n) frameworks for multi-language support. Integrate currency conversion APIs to show prices in travelers’ local currencies. Ensure your architecture supports locale-specific formatting for dates, numbers, and payment methods. This allows seamless international bookings without affecting platform performance.