Logo
  • Services
  • Industries
  • Work
  • Company
  • Blog
  • Contact
  • Services
  • Industries
  • Work
  • Company
  • Blog
  • Contact
  • Services Overview
    Web Development
    Android Development
    iOS Development
    AI Development
    AI Integration Services
  • CRM Development
    CRM Integrations
    VR/AR Development
    3D Art Unity
    UI/UX Design
    UX Audit
    Branding Design
    Motion Design
    Crossplatform Design and Development
    Webflow Design
    Digital Product Design
    DevOps Services
  • QA Services
    Dedicated Team
    Dedicated Team Calculator
    Salesforce Development
    Discovery Phase
  • Industries Overview
    Healthcare Software Development
    Online Scheduling and Booking
  • eLearning
    Custom eCommerce Development
    LMS
  • Fitness App Development
    Fintech
    Travel and Hospitality Software
  • Case Studies
  • Design Portfolio
  • Testimonials
  • Onix Story
    Referral Program
  • Careers
  • About Ukraine
  • Healthcare
    Sports & Fitness
  • Travel
    eCommerce
  • AI
    VR/AR
  1. Onix
  2. Services
  3. CRM Integrations
MainBackground

CRM Integration Services That Boost Sales and Save Time

Struggling with a CRM that doesn’t fit your workflows? Endless workarounds? Frustrated teams?

A CRM that doesn’t deliver is more than a tech issue, it’s a business risk that is costing you.Onix provides CRM integration services to help companies turn clunky CRM setups into reliable, secure, and scalable solutions.

MainImage

Trusted by clients worldwide

0+

successfully delivered
projects

0+

years of software
development
experience

0+

countries represented
by our clients

0+

talented developers and
experts on staff

icon
icon
icon
icon
icon
icon
icon
icon
icon
icon
icon
icon
icon
icon
icon
icon
icon
icon
icon
icon
icon
icon
icon
icon
icon
icon
icon
icon

Your competitors are already using CRM. And you?

0%

of businesses report higher sales productivity after implementing CRM

0%

of companies reduce customer acquisition cost by 11–20% after CRM adoption

0%

of CRM + AI users exceed their sales
goals

0–14d

saved on average in the sales cycle using CRM systems

0–30%

revenue growth reported by companies after implementing a
CRM

0-10hrs

saved weekly per employee with CRM
systems

CRM integration services for businesses that want results

With 63% of CRM projects failing to meet expectations, we know how critical it is to get yours right.

We provide tailored CRM integration solutions for real business problems: lost sales, manual workarounds, and stalled growth. From launching new systems to rescuing and optimizing existing ones, our services are designed to prevent these costly outcomes and deliver results fast.

Custom CRM integrations

01

We don’t believe in plug-and-play.Our team provides custom CRM integration that connects your system with the exact tools, platforms, and workflows you rely on, delivering a seamless experience across your entire business.

AI-driven automation & predictive analytics

02

Start leveraging your CRM's full potential with AI.We integrate intelligent automation and predictive analytics to help your team save time, spot opportunities faster, and make decisions based on real-time insights, not guesswork.

CRM project rescue & recovery

03

When your CRM project is off track, we move quickly.Our team specializes in rapid audits and fast turnarounds. Whether it's technical debt, poor adoption, or missing features, we’ll get your CRM back on course before it becomes a sunk cost.

White label CRM integration services

04

Building a product for your clients?Our white label services let you deliver fully branded, ready-to-use CRM solutions to your clients, while we handle the technical heavy lifting. You get a trusted backend partner, your clients get seamless results, and your brand stays front and center.

Secure data migration & syncing

05

Migrating to a new CRM?We’ll handle the heavy lifting, securely transferring and syncing your data with zero downtime, full integrity, and no lost records. Your customer history stays intact and usable from day one.

Cloud integration

06

We connect your CRM with your cloud environment for better scalability, uptime, and flexibility.Whether it’s AWS, Google Cloud, or Azure, we make sure everything runs smoothly and securely.

Mobile CRM integration

07

Your team isn’t always at a desk, your CRM shouldn’t be either.We ensure your CRM works perfectly on mobile devices, enabling your staff to access data, manage leads, and stay productive from anywhere.

Ongoing support & optimization

08

We don’t disappear after launch.Our team monitors, supports, and continuously improves your CRM setup to ensure it adapts with your business and continues to perform at its best.

Let’s bring order to chaos and turn your CRM into the growth tool it was meant to be - fast, secure, and reliable.

background

Smart CRM integration for industry- specific needs

No off-the-shelf systems that force you to adapt. Our CRM integration solutions are tuned to your industry's operations, built to solve real challenges, not create new ones.

01

E-commerce & retail

Our CRM integration solutions for
E-commerce & retail industry:

  • Customer segmentation & personalization

  • Order history & tracking

  • Abandoned cart automation

  • Multi-channel messaging (email, SMS, chat)

  • AI product recommendations

  • Returns & complaint handling

  • Customer lifetime value tracking

  • Campaign automation & analytics

  • Inventory sync

expertise-image
02

Healthcare

Our CRM integration solutions for
Healthcare industry:

  • Patient data management

  • Appointment scheduling & reminders

  • HIPAA-compliant communication

  • Referral & care coordination tracking

  • Personalized patient outreach

  • Billing & insurance integration

  • EHR/EMR system integration

  • Patient satisfaction tracking

  • Follow-up & treatment plan automation

  • Real-time analytics & reporting

expertise-image
03

Travel & hospitality

Our CRM integration solutions for
Travel & hospitality industry:

  • Guest profile & booking history

  • Personalized trip recommendations

  • Automated booking confirmations & reminders

  • Loyalty program integration

  • Multi-channel guest communication

  • Feedback & review management

  • Upselling & cross-selling automation

  • Travel itinerary management

  • CRM–PMS system integration

  • Real-time reporting & customer insights

expertise-image
04

Sports & fitness

Our CRM integration solutions for
Sports & fitness industry:

  • Member management & check-ins

  • Class scheduling & reminders

  • Personalized training plans

  • Automated membership renewals

  • Multi-channel communication (SMS, email, app)

  • Performance tracking & progress reports

  • Loyalty & referral program integration

  • Payment & billing automation

  • Event & competition management

  • Real-time analytics & engagement insights

expertise-image
background

Onix integrates CRMs that get smarter every day

Your CRM shouldn’t just store customer data. It should help your team close deals faster, make smarter decisions, and deliver personalized experiences without extra effort.

We upgrade your CRM with innovative technology that automates routine tasks, uncovers hidden insights, and connects your business systems for seamless operation every day.

AI that simplifies your work

We integrate AI to handle tedious tasks like lead scoring, sales forecasting, and smart scheduling, freeing your team to focus on what truly drives results.

Predictive analytics for better decisions

Stay ahead of the curve with AI-driven sentiment analysis, customer behavior predictions, and sales trends that help you plan smarter and grow faster.

Connect your systems seamlessly

From accounting and payment platforms to wearables and marketing tools, we integrate your CRM to unify your data and workflows effortlessly.

Automate your marketing and sales

Streamline campaigns and workflows with automation that ensures timely follow-ups and maximizes customer engagement without extra manual work.

Voice & chatbot integration

Give your CRM a voice. We connect virtual assistants and chatbots to handle routine inquiries, qualify leads, and capture customer info 24/7, keeping your pipeline moving even when your team is offline.

Natural language processing for smarter communication

Turn conversations into insights. NLP helps your CRM analyze emails, chats, and calls to detect intent, track sentiment, and draft responses, so your team communicates faster and more effectively.

background

See how we've helped businesses integrate CRM

case study background
icon

USA

Healthcare

Custom CRM for health insurance

Solution:

Web CRM with lead tracking, automation, dashboards, and private hosting.

Result:

40% higher productivity, full adoption, and lower costs vs. SaaS tools.

case study background
icon

Ukraine

Business process automation

Solution for business process automation

Solution:

Unified HR, PM, sales, CRM, and finance with automation and dashboards.

Result:

100% team adoption, $75K saved yearly, 50% less admin work, and full team adoption.

case study background
icon

USA

Healthcare

CRM & EHR system for clinics and doctors

Solution:

Admin panel with real-time route optimization, visit tracking, offline access, and synced medical data from external EHRs.

Result:

Smarter scheduling, seamless coordination, and improved care.

case study background
icon

USA

Machinery Manufacturing

Solution that streamlines performance and service

Solution:

Workflow automation, machine tracking, digital service requests, and document management tailored to Haas’s needs.

Result:

On-time delivery, smoother service, and higher dev efficiency.

background

Explore our works

Explore how we’ve solved challenges similar to yours.

View case studies
image
image
image
image
image
image
image
image
bg

CRM integration services backed by real outcomes – that’s the Onix way

When you partner with Onix, you get more than a CRM integration agency. You’re gaining a dedicated partner who integrates a CRM system that refines operations and delivers high ROI. We bring clarity, speed, and deep domain expertise to every CRM project.

0% faster
time-to-market

with high-velocity Agile sprints that keep your launch on schedule or ahead of it

0% lower
development costs

by optimizing architecture smartly and eliminating inefficiencies

0% faster ramp-up
and 30% less rework

all because we build with a deep knowledge of your workflows

0.00%
CRM uptime

with reliable performance that keeps your team moving and your data always accessible

0x growth in
customer retention

with a CRM that adapts to your customers’ behavior and builds lasting loyalty

0% fewer
support tickets

thanks to better design and backend

Testimonials

"Post-refactoring, the codebase became maintainable and scalable, leading to a 30% reduction in bug reports related to legacy code problems. Through proactive bug fixing, the number of critical post-launch issues was reduced by 35%, resulting in a smooth UX and fewer support requests."

Ryan Rosenbaum

CPO, Phlex Sports Co

"Onix's work improved user engagement and functionality and reduced the number of reported bugs and downtime. The team was reliable and responsive, managed deadlines effectively, and aligned with the expectations."

Yaneev Lanis

Founder, Secret Flights Ltd

"We hired them to do a full website/web app overhaul, including documentation, development, design, and testing. They always went above and beyond and really viewed themselves as an extension of our company's team."

Jonah Fialkow

CEO, Bracketology, LLC

"We hired Onix to build our whole platform, from start to finish. After two months, the site already has 600 paying subscribers. Onix's workflow is great. Moreover, they put in extra effort to resolve issues that arise."

Mark Innes

CEO, MiPaddle

"Onix has successfully reduced the number of issues in Crashlytics and improved the app's stability, earning positive feedback from end customers. The level of communication felt as though they were an extension of our team."

Peter Altholz

CEO, Bar Crawl Nation LLC

"Post-refactoring, the codebase became maintainable and scalable, leading to a 30% reduction in bug reports related to legacy code problems. Through proactive bug fixing, the number of critical post-launch issues was reduced by 35%, resulting in a smooth UX and fewer support requests."

Ryan Rosenbaum

CPO, Phlex Sports Co

"Onix's work improved user engagement and functionality and reduced the number of reported bugs and downtime. The team was reliable and responsive, managed deadlines effectively, and aligned with the expectations."

Yaneev Lanis

Founder, Secret Flights Ltd

"We hired them to do a full website/web app overhaul, including documentation, development, design, and testing. They always went above and beyond and really viewed themselves as an extension of our company's team."

Jonah Fialkow

CEO, Bracketology, LLC

"We hired Onix to build our whole platform, from start to finish. After two months, the site already has 600 paying subscribers. Onix's workflow is great. Moreover, they put in extra effort to resolve issues that arise."

Mark Innes

CEO, MiPaddle

"Onix has successfully reduced the number of issues in Crashlytics and improved the app's stability, earning positive feedback from end customers. The level of communication felt as though they were an extension of our team."

Peter Altholz

CEO, Bar Crawl Nation LLC

background

What we guarantee: a CRM designed around your business

Unique functionalities that perfectly mirror your unique workflows

Zero disruption to your existing operations

Full compatibility with your current apps and third-party tools

Intuitive interface that speeds up adoption and boosts productivity

Flexibility to add or customize features anytime

Unified system connecting all departments seamlessly

Scalable solutions that grow with your business

Advanced security tailored to your requirements

call_to_action_bg

Our CRM implementation process: clear, focused, proven

At Onix, we integrate systems designed to fit your business perfectly, from day one to beyond launch. From concept through growth, we’re your partner in creating a CRM that works smarter and scales with you.

Our CRM setup process without the surprises

We follow a clear, step-by-step process to ensure your CRM is implemented smoothly, works exactly as it should, and delivers real value from day one.

01

01

Discovery & planning

We take time to understand your business, workflows, and goals. This helps us plan a CRM that’s tailored to how your team really works.

02

02

System design & architecture

We design a scalable and secure CRM structure, selecting the right tools, integrations, and setup based on your specific needs.

03

03

Integration & configuration

We connect your CRM with the tools you already use, from marketing to support, and customize it to fit your business processes.

04

04

Data migration

We handle the safe and accurate transfer of your existing data into the new CRM, ensuring nothing gets lost or disrupted.

05

05

Testing & QA

Every feature is tested thoroughly to make sure everything works flawlessly before anyone on your team logs in.

06

06

Staff training & handover

We train your team and hand over clean documentation so your CRM is easy to use and manage from day one.

07

07

Go-live & support

Once everything’s ready, we go live and stay close, offering support, fixes, and optimizations as needed.

Say goodbye to off-the-shelf limitations. See how easy a well-run CRM rollout can be.

Fast rescue for failing CRM projects

If your CRM is stalled or underperforming, our rescue experts will audit, fix, and realign it fast, turning frustration into results.

01

01

Quick audit

We run a fast but thorough audit of your existing CRM. In just 1-2 weeks, you’ll get a clear rescue audit report.

02

02

Rescue roadmap

Based on the audit, our CRM integration experts will build a clear recovery plan prioritizing the most urgent fixes and improvements.

03

03

System stabilization

We fix the broken parts, stabilize critical features, and get the system functioning reliably again.

04

04

UI/UX fixes

We improve usability by redesigning confusing or clunky interfaces, making the CRM easier for your team to use.

05

05

Focused development

We work in agile sprints to rebuild and enhance your CRM where it matters most - fast, visible progress guaranteed.

06

06

Testing & relaunch

We rigorously test the rebuilt CRM and relaunch it with confidence, ready to support your business again.

07

07

Ongoing support & optimization

Even after rescue, we stay to ensure that the system remains stable, secure, and aligned with your needs.

Stop patching. Start fixing. Let’s get your CRM back on track.

One CRM, all your tools — we connect your CRM to what matters

We work with all major CRM platforms and know how to connect them with the tools you already use. But we don’t stop at the CRM itself.

We connect your CRM with the tools that run your business: marketing, sales, support, ERP, and more. Our engineers break down data silos and streamline workflows by building seamless, API-based integrations across your tech stack. We'll provide you with a single source of truth and real-time visibility into your business.

Leading CRM platforms

Salesforce Einstein,

Salesforce Einstein,

Oracle CX Cloud,

Oracle CX Cloud,

Microsoft Dynamics 365,

Microsoft Dynamics 365,

HubSpot,

HubSpot,

Odoo,

Odoo,

Freshworks CRM,

Freshworks CRM,

Zoho CRM,

Zoho CRM,

Pipedrive,

Pipedrive,

SAP C/4HANA,

SAP C/4HANA,

Pega CRM,

Pega CRM,

SugarCRM,

SugarCRM,

Nimble

Nimble

Accounting, payments, analytics

QuickBooks,

QuickBooks,

Stripe,

Stripe,

PayPal,

PayPal,

Square,

Square,

Authorize.net,

Authorize.net,

Chargebee,

Chargebee,

Recurly,

Recurly,

Google Analytics,

Google Analytics,

Mixpanel,

Mixpanel,

Tableau,

Tableau,

Yelp,

Yelp,

Google My Business

Google My Business

Social media and communication

Facebook,

Facebook,

Instagram,

Instagram,

X (Twitter),

X (Twitter),

LinkedIn,

LinkedIn,

WhatsApp,

WhatsApp,

Eventbrite,

Eventbrite,

Slack,

Slack,

Google Calendar,

Google Calendar,

Member Management,

Member Management,

Discord,

Discord,

Microsoft Outlook,

Microsoft Outlook,

Gamification Elements

Gamification Elements

Ready to get your CRM up and running?

Whether your CRM is missing the mark or hasn’t even started yet, Onix is here to make it work the right way. We’ll help you connect the dots across your tools and give your team a CRM designed around your operations.

1

Schedule a call

It starts with a conversation. Schedule your free consultation.

2

Sign
an NDA

We’ll sign an NDA. Then our experts will review your code, software, or concept at no cost.

3

Get audit report

Within a week or two, we’ll send you an audit report or development plan outlining what’s wrong, why it’s happening, and how we can move forward.

call_to_action_bg

The sooner we jump in, the faster you’ll see results - increased sales, happier teams, and peace of mind.

Insights from our experts

Blog Image

How AI is Transforming CRM – And What It Means for You

Blog Image

How to Create Your Own CRM System from Scratch?

Blog Image

Insurance CRM Features | Life Insurance CRM

FAQs

Will you work with our existing tools and tech stack?

Absolutely. We integrate with most modern and legacy systems. If it has an API or even if it doesn’t, we’ll find a way to connect it to your CRM efficiently and securely.

What about data privacy and security?

Security is a top priority. Our CRM solutions are built with compliance (like HIPAA or GDPR) and follow strict protocols for secure data migration, encryption, and user access control.

Can you integrate AI features like lead scoring or sales forecasting into my CRM?

Yes! We specialize in AI-powered CRM enhancements from predictive analytics and smart lead scoring to automation that saves your team hours each week.

What happens after I submit a request for your CRM integration services?

We start with free consulting and signing an NDA. Then, our experts conduct a no-cost audit of your project’s code or concept. Within 1–2 weeks, you’ll receive a detailed audit report or development plan outlining what’s wrong, why it’s happening, and how we can move forward.

Can you migrate data from our old system into the new CRM?

Yes. We handle secure data migration from legacy systems or third-party tools. It is clean, organized, and done with care to prevent data loss.

What if we’re not sure what features we need?

That’s where our discovery phase comes in. We’ll help you determine what matters most to your team, goals, and workflows, and then we'll design the CRM around that.

How do you support ongoing CRM maintenance and updates?

Whether your CRM is built in-house or through our outsourcing services, we offer continuous support, performance monitoring, and updates to keep your system running smoothly and aligned with evolving business needs.