Software Development Team Augmentation for Haas

Instead of dealing with fragmented data, all order-related information is now centralized in one place, allowing users to easily place, track, modify, or cancel orders.

This simplifies day-to-day operations, reducing errors and delays and enabling faster decision-making and high customer satisfaction. For the business, it means greater transparency, better order management, and a more efficient sales workflow.

Users can quickly submit detailed service tickets, attaching photos, diagnostics, and descriptions that help technicians better understand the issue before even arriving on-site.

This level of clarity significantly reduces resolution time and minimizes unnecessary back-and-forth communication. As a result, HAAS can deliver faster, more reliable service while optimizing resource allocation and improving service quality.

We brought all machine-related information into a single, intuitive interface, making it easier for users to manage their CNC equipment. From viewing machine specifications and activity to exploring upgrades and ordering parts, everything is accessible in one place.

This centralized approach reduces the need to switch between systems and empowers users with real-time insights into their equipment. For the business, this translates into higher customer engagement, better product adoption, and increased opportunities to upsell services and components.

To eliminate manual paperwork and speed up documentation workflows, we implemented a digital signature feature directly within the app. Users can sign documents on the spot and instantly attach them to relevant records without printing or scanning.

This significantly reduces administrative overhead and ensures that all documentation is securely stored and easily accessible. For HAAS, it means faster approvals, improved compliance, and a fully digitized document management process.

To improve how technicians capture and work with technical information, we introduced an advanced note-taking system tailored for real-world engineering workflows. Instead of relying on scattered tools, users can now create rich, structured notes that combine typed text, handwritten input, and sketches in a single interface.

The feature allows teams to document machine conditions more accurately by adding photos, recording audio comments, and annotating PDFs directly inside their notes. With built-in OCR, smart folder organization, and tag-based search, finding past service records or specific technical details takes seconds rather than minutes.

We developed a centralized file management system designed to simplify how teams handle machine-related data and configurations. It provides a clean and structured environment where users can easily organize drawings, documents, and program files without switching between tools.

One key solution is direct integration with CNC machines via NGC. Instead of using USB drives or manual transfers, users can send files and G-code programs straight to the machine over Wi-Fi. This speeds up preparation time and reduces friction in day-to-day operations, making the entire workflow more seamless and efficient.

The editor is designed for clarity and ease of use, with features such as syntax highlighting, automatic formatting, and a structured layout that make even complex programs easier to read and navigate.

What truly sets it apart is the integration of AI tools. The system can automatically generate helpful comments and optimize G-code, helping users better understand program logic and reduce the risk of errors. This significantly improves confidence when working with complex machining instructions and helps teams save time while maintaining high precision.

We integrated a built-in calculator that helps users quickly determine optimal machining parameters for milling and tapping operations. Instead of relying on manual calculations or external tools, users can access accurate data directly within the app.

This improves precision and reduces the risk of costly machining errors. From a business perspective, it enhances productivity, supports better machine performance, and helps users achieve more consistent results.

Real-time monitoring capabilities give users full visibility into machine performance and status. The system provides instant notifications about important events, such as job completion, coolant levels, or potential issues.

This proactive approach allows teams to respond quickly, prevent downtime, and maintain continuous operations. For HAAS and its customers, this means improved operational efficiency, reduced maintenance costs, and better equipment utilization.